Make your carpets last
• Use doormats outside and inside the entrances to your homes. The outside doormat should be weather resistant and rough enough to take any unwelcome mud off your footwear. The inside one should be absorbent enough to take as much moisture as it can to save a trail of shoe prints going any further. Remember to clean or replace your doormats as required.
• Vacuum often as small particles of dirt wear down and cut into your carpet pile and in high use areas vacuum at least twice a week. For twist and velvet pile carpets use an upright vacuum with a beater bar. On loop piles a ‘suction only’ vacuum cleaner is best or a beater bar type with the beater bar raised so it does not pull at the looped fibres.
• Keep dark colour carpets from fading by closing your curtains or blinds when the sun is shining and the room is not in use. Consider low-E glass or adding film to windows to reduce the harm caused by the sun’s rays.
• For food and drink stains, immediately pick up what remains of the spill and then blot (don’t rub) the area. Rubbing or scrubbing will push the stain into the carpet. See our advice section for further help.
• Never soak your carpet as you risk the backing coming away from the pile (delamination)
• Keep all strong chemicals and bleaches away from your carpet.
• Professional cleaning is advisable every 1 to 2 years to refresh the look of your carpet. We recommend you use a member of the National Carpet Cleaners Association (NCCA).